Support

We are here to help.

Bring us your booking reference and a clear description of what happened.

Booking, proof, or refund

The fastest route is the in-app help or dispute flow attached to your booking. It keeps the relevant order and proof context together for review.

Account and privacy requests

Account deletion is available in the app under Settings, or from our public account-deletion page. For privacy questions or a request that cannot be completed in-app, email support@sevahey.com.

Becoming a Sevak

Learn about the service model on our Become a Sevak page. Keep identity and payout details inside the secure app flow; never send Aadhaar numbers, UPI PINs, passwords, or card details by email.

What to include

  • Your booking or account reference.
  • The email or phone number on the account.
  • A short description of the problem and the outcome you need.
  • Screenshots with payment credentials and personal secrets redacted.

For payment questions, we may ask the payment processor to trace a transaction using its reference number. We will never ask for your password, OTP, CVV, or UPI PIN.